Privacy Policy
Shopping for a bag, completing checkout, and asking about an order involve different kinds of information. This policy explains how psweilife handles personal information in connection with its storefront and customer services.
References to “we,” “us,” and “our” mean the business operating psweilife, identified in the contact section below.
Information Connected With Your Visit
When you browse our collection, the storefront and its supporting services may receive technical details about your visit. These can include your IP address, browser and device type, pages viewed, referring links, and interactions with store features.
Cookies and similar technologies may help maintain a shopping cart, remember preferences, and support essential website functions. Where enabled, additional technologies may measure store activity or support advertising. Their operation depends on the services configured for the storefront and any applicable consent settings.
Information Connected With Your Purchase
When you place an order, we receive information needed to identify the purchase and arrange fulfillment. This generally includes your name, email address, delivery and billing details, selected products, quantities, and transaction status.
Payment services process the credentials required for your chosen payment method. The payment information available to us depends on the provider and may include a transaction reference, payment status, and limited account details. Please do not send full card numbers or security codes to customer support.
If account features are available and you register, information associated with your account may also be used to provide those features.
Information Connected With a Support Request
We receive the information you include when contacting us. This may consist of an order number, correspondence, delivery questions, or photographs submitted to explain an issue with a bag, strap, zipper, wallet, or another purchased item.
Share only what is needed for the enquiry. Before sending photographs, check whether they reveal unrelated addresses, payment details, or other people’s personal information.
How We Use These Records
We use relevant information to complete transactions and provide the services requested. This includes preparing orders, coordinating delivery, communicating about purchases, handling returns, and investigating reported problems.
Information may also be used to maintain the storefront, identify technical faults, assess suspicious transactions, keep necessary business records, and respond to applicable obligations.
Where marketing activities are enabled and permitted, information may support promotional communications, audience measurement, or advertising, subject to the choices and requirements applicable to you.
We do not treat permission to send an order update as automatic permission for unrelated marketing.
Providers Involved in Store Operations
Running an online store requires services supplied by other businesses. Depending on the function involved, relevant information may be made available to storefront hosting providers, payment processors, fulfillment partners, delivery companies, communication services, and technical support providers.
The information involved should relate to the service being performed. For example, delivery partners need recipient and address details, while a payment provider needs information relevant to processing a transaction.
Shopify supports our storefront and may process information under its own privacy terms as well as in providing services to merchants. Other providers may also have independent responsibilities for information they collect through their services.
Where necessary, information may be disclosed to professional advisers, authorities, or other parties in connection with applicable obligations, disputes, fraud investigations, or a business transfer, subject to relevant protections.
Optional Tracking and Marketing Preferences
Where the store offers a privacy preferences tool, you can use it to manage the optional technologies covered by that tool. Browser settings may provide additional controls over cookies.
Restricting essential technologies can affect functions such as retaining cart contents or maintaining a signed-in session.
Promotional emails include an unsubscribe option where required. Choosing to stop marketing messages does not prevent communications necessary to complete an order or respond to an active enquiry.
Any rights relating to advertising disclosures, targeted advertising, or the sale or sharing of personal information depend on your location and our actual processing activities. Where applicable, recognized opt-out signals will be handled as required.
Storage, Retention, and Protection
Information may be processed outside the country where you live because our business and service providers operate in different locations. Where applicable, required safeguards govern those transfers.
We keep records according to their purpose, including order administration, customer assistance, accounting, and applicable retention obligations. Different records may therefore be retained for different periods.
We use reasonable measures intended to protect personal information. However, no internet transmission or storage system can be guaranteed completely secure. You can help protect your information by safeguarding account credentials and avoiding unnecessary disclosure in support messages.
Requests Concerning Your Information
Depending on applicable law, you may have rights to access, correct, delete, or obtain a copy of personal information, or to object to or restrict certain uses. You may also be able to withdraw consent where processing relies on it.
Contact us with a clear description of your request. We may need to verify your identity or confirm an authorized representative’s authority before providing information or taking action.
Some requests are subject to exceptions. For example, deleting account information does not necessarily require deletion of records we must retain for an existing transaction or an applicable obligation.
Where available, you may also have the right to raise a concern with the relevant privacy authority. Exercising an applicable privacy right will not result in unlawful discrimination.
Children and External Websites
Our store is intended for general shopping and is not directed toward children. If you believe a child has provided personal information in circumstances requiring parental authorization, contact us so we can review the matter.
Links to external websites or services are governed by those parties’ practices. Review their privacy notices before providing information through them.
Updates to This Notice
We may revise this policy when store functions, processing practices, or applicable requirements change. The version published on the storefront explains our current practices. Additional notice will be provided where required.
Business Details & Privacy Contact
Store Brand: psweilife
Operating Entity: Hubei Wanbiao Technology Co., Ltd.
Registered Address: C562, Huazhong Shuguang Software Park, No. 1 Guanshan 1st Road, East Lake High-Tech Development Zone, Wuhan, Hubei Province, China
Customer Service Email: service@psweilife.com
Customer Service Phone: 020-86044512
Phone Support Hours: 9:00 AM–6:00 PM PDT
For a privacy enquiry, use “Privacy Request” as your email subject and describe the information or action concerned. Please avoid attaching identity documents unless they are needed and specifically requested.